Securities brokerage business departments are experiencing a peak in online customer consultations. Commission fees and margin trading are hot topics of concern.

With the market boom, securities business departments have become lively again. The latest research by journalists shows that many securities business departments have recently experienced a peak in customer inquiries, with a significant increase in the number of inquiries. In terms of inquiry channels, online consultation is the main method, such as online customer service, consultation hotline, and enterprise WeChat, which is different from the offline business departments bustling during the 924 market period. In terms of inquiry content, customers mainly inquire about commission adjustments during this market trend, as well as topics such as bank securities transfers, password retrieval, App usage, and account opening permissions. It is worth noting that investors actively inquiring about fund products and an increase in investors actively opening margin accounts have emerged during this market trend.