State Post Bureau: China's express delivery development index in August was 407, an increase of 12.6% year-on-year.

According to data from the National Postal Administration, the Express Development Index of China in August 2024 was 407, a year-on-year increase of 12.6%. The development scale index, service quality index, and development capability index were 510.1, 603.6, and 221.6 respectively, with year-on-year increases of 27.2%, 5.3%, and 6.5%. The development trend index was 64.3. In August, the express delivery market operated well, network construction progressed orderly, service quality improved, unmanned technology was rapidly applied, and cross-border service capabilities steadily improved. In August, the express delivery development scale index was 510.1, a year-on-year increase of 27.2%. It is estimated that the express delivery volume in August will increase by about 19% year-on-year, and business revenue will increase by about 11% year-on-year. In August, express delivery companies actively responded to the challenges of the flood season, increased resource inputs, ensured the safe operation of the industry, and the market scale steadily grew. In the first half of the month, the industry operated relatively steadily, with a slight increase in market size driven by the "Chinese Valentine's Day" promotion, with a peak daily business volume exceeding 460 million pieces. In the second half of the month, with the arrival of the back-to-school season, the demand for stationery purchases and luggage delivery increased, and the daily average business volume increased to 480 million pieces. In August, the express service quality index was 603.6, a year-on-year increase of 5.3%. The public satisfaction rating for express delivery services is estimated to be 83.6 points, an increase of 0.8 points year-on-year. The on-time delivery rate in key areas is expected to be 85.3%, an increase of 0.9 percentage points year-on-year. In August, the industry continued to improve service efficiency, upgrading customer experience, and enhancing service quality. Firstly, the supply chain service is more comprehensive. Express delivery companies actively leverage their digital advantages, deepening services to manufacturing companies, improving the accuracy of market demand prediction, optimizing warehouse network layout, promoting integrated supply chains, and providing tailored solutions for businesses in areas such as cultural and creative, beauty, clothing, and beverages, and businesses with accurate marketing and cost-effective solutions. Secondly, the parcel services are more efficient. Express delivery companies have steadily improved service efficiency by increasing capacity inputs, adding direct air routes, innovating centralized transportation models in some areas, promoting the "direct sorting" model, and enriching the parcel product system to provide consumers with more flexible and efficient service experiences. Thirdly, the end-to-end services are more convenient. To facilitate community life, express delivery companies have set up community service stations in Shenyang, Wuhan, and other places, providing residents with a range of convenient services such as home appliance installation, maintenance, cleaning, old-for-new exchanges, and parcel pickup and delivery. In August, the express delivery development capability index was 221.6, a year-on-year increase of 6.5%. Firstly, the basic guarantee capability has been strengthened. Express delivery companies have built aviation hubs in Zhengzhou and Haikou, upgraded transfer centers in Jincheng, Shenzhen, Hohhot, and other areas, and continued to improve the hub network construction, increasing automation operations. Secondly, the transportation capacity of parcels has steadily increased. In terms of air transport, the industry has opened new air cargo routes for its own airlines, such as "Urumqi-Budapest" and "Ezhou-Incheon", expanding the coverage of air express networks. In terms of unmanned transportation, express delivery companies have actively carried out unmanned drone research and development, and released plans for large payload long-distance unmanned drones. Unmanned vehicles have been put into use in Erdos, Pingliang, Qingdao, and other places, further promoting end-to-end services in cost reduction and efficiency improvement, energy conservation, and emission reduction. Thirdly, cross-border services are optimized and upgraded. Express delivery companies have launched consolidated shipping routes from China to Japan, South Korea, Thailand, Vietnam, and other countries, providing convenient and economical cross-border services for businesses. Strengthening the capacity of overseas warehouses in Europe to meet the demand of reverse cross-border shopping during the Olympics. Express delivery companies have opened the Greater Bay Area import e-commerce express line, achieving next-day delivery from Hong Kong to Jiangsu, Zhejiang, and Shanghai. In August, the development trend index was 64.3. In September, the industry is expected to continue to develop well under the influence of the Mid-Autumn Festival economic activity. This article is sourced from the "National Postal Administration" WeChat official account, translated by Liu Jiayin for GMTEight.