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A customer service representative of Taobao introduced that consumer's privacy information is the highest confidential of the platform. Under normal circumstances, sellers can only view the buyer's browsing records of their own store, and have no right to view any other browsing footprints, even platform customer service representatives do not have the right to view. It is stated that if there are related infringements, the merchant can be reported in the security service center of Taobao. If it involves funds or personal safety, you can contact the public security agency for handling.