Nezha Car App and official website have been restored to normal. Informed sources said that the previous network interruption was due to insufficient data usage, with no one managing it during the holidays.

Starting from May 2nd, many NIO car owners reported that the car app was offline, the remote control function of the vehicle could not be used, and the official website was inaccessible. On May 3rd, some car owners claimed to have received a notification that the app backend was under maintenance. Currently, the NIO car app and official website have been restored to normal. Informed sources revealed that the main reason for the outage this time was due to unpaid data usage and lack of supervision during the holiday.