Tiger Securities responds to rumors of "removing mainland accounts": It is a routine compliance process, not a targeted removal.

Recently, screenshots of emails regarding Tiger Securities freezing customer accounts, restricting purchases and deposits have once again sparked speculation about "clearing mainland customer accounts". In response, Tiger Securities customer service stated that they are not clearing mainland customer accounts. For compliance reasons, the company regularly reviews customer accounts and some customers need to provide additional information. If customers do not provide the information within the specified period or if the information provided does not meet compliance requirements, their accounts will be restricted from trading, which is a routine process to fulfil compliance obligations.