Some Taobao merchants have temporarily suspended gold repurchase.

date
11/09/2025
Recently, the price of gold has been continuously soaring, and many investors are planning to cash in their gold. However, multiple Taobao merchants have temporarily suspended their buyback services. Customer service from these merchants responded, "Due to recent platform rule adjustments, buyback services are currently unavailable." One merchant further explained, "Taobao's rules for merchants have caused our buyback process to not proceed smoothly." Regarding this situation, attempts to contact Taobao have not received a response.