Economic Daily: Crackdown on Disorderly Conduct of Secondary Ticketing Platforms

Currently, the performance market is in its peak season, with various performances taking place, but many ticketing issues have also been exposed. On secondary ticketing platforms, problems such as unclear ticket sources, high markups, and difficulty in ticket refunds not only cause financial losses to consumers and dampen their enthusiasm for attending shows, but also seriously harm the healthy development of the performance market. Secondary ticketing platforms are an important part of the performance market. Platforms should not just act as "middlemen" but also shoulder corresponding responsibilities. Strengthening the qualification review of merchants, monitoring and warning about price formations, and publicly disclosing ticket sources and distribution to maintain market credibility and reduce consumer doubts are necessary steps. Refund policies should consider market conditions, consumer needs, and other factors. While considering the reasonable refund demands of consumers, platforms should facilitate negotiations between merchants and consumers to reduce difficulties in ticket refunds. Only when consumers' rights are protected, can their enthusiasm for attending shows be fully stimulated, and the performance market can truly flourish.