Romoss latest statement: Product recalls and after-sales service systems will continue to operate according to plan.

On the afternoon of July 15, Romoss released an article through its official WeChat account, stating that the product recall and after-sales service system will continue to operate as planned. Romoss stated that the company has made strategic adjustments to face this operational challenge, with the main members of the operating team still on duty, and all available resources prioritized for protecting user rights. Currently, the company has opened an efficient recall channel through the WeChat service account "ROMOSS", and promised that "this recall service will be long-term effective, every application will be carefully handled, and service quality will not be affected by time or geographical differences".