Taobao is being questioned about "sellers can view buyer browsing history" Customer service: Only allowed to view own store.

According to a customer service representative from Taobao's consumer hotline, consumer privacy information is the highest level of confidentiality for the platform. Under normal circumstances, a seller can only view a buyer's browsing history within their own store and has no right to view any other browsing activities. Even platform customer service representatives are not authorized to access this information. The representative mentioned that in the case of any infringement, one can report the seller through Taobao's security service center, and for matters involving finances or personal safety, one can contact the public security agency for assistance.