Agricultural Bank of China responds that a seriously ill customer passed away while making a withdrawal: fully cooperate with public security agencies to conduct an investigation.

On May 14th, a netizen posted information stating that their aunt was carried in a wheelchair by family members to the Tianxin Branch of China Agricultural Bank in Zhuzhou, Hunan to withdraw money for medical treatment. Unfortunately, the aunt passed away during the process of withdrawing money. On May 15th, the Zhuzhou Branch of China Agricultural Bank responded, saying that they attached great importance to the matter and had immediately set up a special working group to cooperate fully with the public security authorities in conducting an investigation. The bank expressed deep condolences to the deceased and promised to cooperate with the family members in handling the aftermath. The public is advised to rely on official information and avoid spreading unverified information.