The Financial Supervisory Commission of Taiwan has stated that banks have taken measures to maintain the stability of their online systems, after a large amount of currency exchange transactions caused problems.
The Financial Supervisory Commission of Taiwan announced that after the significant appreciation of the New Taiwan Dollar against the US Dollar, a large number of people flooded into banks on Monday to exchange currencies, causing several banks' systems to become congested or slow to respond. Banks have posted notices on their official websites or mobile apps and are guiding customers to conduct transactions through online banking to disperse online banking traffic. They have also implemented queue mechanisms to maintain system stability, expand online banking system resources, and relax the temporary traffic limits as contingency measures. The Commission stated that it will continue to monitor the stability of banking system services.
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