Official reminder: Beware of using the 12313 tobacco market supervision service hotline to commit telecom fraud.

date
02/06/2026
According to the "Tobacco 12313" public account, recently the 12313 tobacco market supervision service hotline has received reports from the public. Some individuals have been impersonating Douyin customer service, calling the public under the name of the 12313 hotline, inquiring about personal information and enticing them to recharge and make payments in order to carry out telecommunications fraud. It is solemnly advised that the 12313 hotline, as a government service hotline of the tobacco department, will not ask for personal private information such as ID cards and bank cards over the phone, nor will it guide the public to make recharge or transfer transactions. If you receive such suspicious calls, please be vigilant, do not disclose information, do not transfer money, and if necessary, keep records of the calls and report to the police.