Huazhu Group responds to being interviewed: Initiate reforms and publicize member rights.

On February 11, in response to the issue of unfair format terms in the membership service agreement of Huazhu Hotels Group, the Beijing Consumers Association interviewed the operator, Hanting Star Hotel Management Co., Ltd., and explicitly pointed out the suspected exclusion and restriction of consumers' main rights in the company's relevant terms, which harmed consumers' legitimate rights and interests, and requested the company to conduct a comprehensive self-inspection and make rectifications within a time limit. On February 12, Huazhu Hotels Group stated that they highly value and sincerely accept the supervision and guidance of the Beijing Consumers Association. Safeguarding consumers' legitimate rights and interests has always been the top priority of Huazhu Hotels Group. Currently, the company has promptly initiated a comprehensive self-inspection and rectification of the relevant user agreements, and will adjust the arbitration jurisdiction provisions as soon as possible. Huazhu Hotels Group also stated that they promise to optimize and improve the mechanism for collecting user feedback, regularly publish the status of member rights protection, and further improve the consumer environment.