Beijing Municipal Administration for Market Regulation holds talks with 12 third-party online train ticket sales platforms.

date
12/02/2026
Recently, the Beijing Municipal Market Supervision Administration organized 12 mainstream platforms involved in the online sales of train tickets, such as Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, Air Travel Pro, High-speed Rail Manager, Didi, Amap, Baidu Map, and Tencent Map, to hold an administrative talk meeting focusing on the prominent issues in online sales of train tickets that have been strongly reflected by the public. During the meeting, the Beijing Municipal Market Supervision Administration clearly put forward four requirements for compliance operation to each platform. Firstly, strictly implement the main responsibility and social responsibility, establish the correct business philosophy, and provide more assistance and less obstruction for passengers' travel. Secondly, comprehensively investigate business models and service processes, prohibit the explicit or implicit suggestion that consumers can obtain priority ticket purchasing privileges through paid services, promptly rectify misleading promotions such as "accelerated package", "dual channels", and "ticket monitoring" after tickets are sold out, and voluntarily accept social supervision. Thirdly, comprehensively investigate and rectify platform pages, take down products with suspected misleading promotions, adjust page promotional content, prohibit the use of images, text, trademarks from 12306 in promotions, and prevent consumers from mistakenly believing that the platform has a specific business cooperation with 12306. Fourthly, carefully implement clear pricing, prominently remind of the content and prices of value-added services, promptly rectify inconsistencies between the displayed price of train tickets and the actual payment due to inadequate reminders for value-added services, effectively protecting consumers' right to be informed.