Taobao Flash Purchase Responds to "Basic Requirements for Food Delivery Platform Service Management"

Ele.me announced that it will voluntarily implement the national standard "Basic Requirements for Food Delivery Platform Service Management," integrating the standard requirements into the platform's operation and service processes, continuously optimizing platform rules, improving the service management level of merchants and delivery personnel, enhancing consumer experience, and protecting the rights and interests of delivery personnel, consumers, and merchants. Taobao Flash Purchase will take this standard implementation as an opportunity to actively promote standardized management, quality service, rational competition, and ecological win-win in the food delivery industry. Together with all sectors of society, we will uphold a fair and orderly market environment, promote high-quality and sustainable development of the food delivery industry.