Hangzhou launches the country's first smart medical insurance service platform targeting designated institutions.

Due to the low efficiency of communication in response to the changing medical insurance policies and the insufficient manpower in many medical insurance business lines, Hangzhou Medical Insurance is focusing on enhancing three core capabilities: "organizational online, service online, communication online," and has come up with a new solution in the national medical insurance field - "Hangzhou Medical Insurance Service Nails". As of April 2026, "Hangzhou Medical Insurance Service Nails" has connected to over 8,000 designated medical institutions, designated long-term care institutions, and key insured enterprises, with over 13,000 registered users and over 90% user activity.