China Banking and Insurance Regulatory Commission: Providing good flood season disaster insurance claim services, compensation should be fully paid.

Recently, the China Banking and Insurance Regulatory Commission issued a notice on effectively handling flood-related disaster response and insurance claims services during the flood season, requiring all insurance companies to further strengthen their risk awareness and bottom-line thinking, and to effectively carry out pre-disaster warning, emergency response during disasters, and post-disaster claims processing. In terms of claims services, the notice requires the opening of a green channel, simplification of claims procedures, optimization of claims processes, ensuring quick and full compensations, and reasonable advance payments. It is necessary to focus on the key areas of work according to the actual situation in the affected areas, refine work arrangements, and provide proactive frontline services. It is important to closely follow up on insurance payouts and advance payments, respond promptly to customer demands, and further enhance the quality and efficiency of insurance claims.