"Artificial intelligence becomes 'artificially disabled'? Starbucks AI inventory 'crashes', 11,000 stores return to manual inventory counting."

date
22/05/2026
According to the Tencent Finance APP, Starbucks (SBUX.US) has temporarily suspended the use of a new artificial intelligence inventory management tool in North America. Store employees reported that the tool frequently malfunctioned, not only failing to solve inventory problems but also exacerbating them, becoming the latest case of AI not being well implemented in the retail industry.