Response from multiple platforms to the refusal of issuing tickets by 12306.

date
20/04/2026
The tickets for the May Day holiday have been on sale recently, and some netizens have reported that the function to book train tickets on multiple platforms is experiencing abnormalities. On the 19th, China Railway announced that in order to curb malicious ticket scalping, "12306 has rejected 1,056,000 ticket purchases." On the 20th, customer service representatives from Ctrip, Fliggy, and Qunar all stated that the function to purchase train ticket standby tickets can still be used normally. However, the customer service representative of Ctrip's business travel service platform mentioned that the function to purchase train ticket standby tickets is no longer available. "The business has been piling up heavily these past few days, and our technical team is currently working on fixing it." The customer service representative mentioned that the specific reason for the malfunction is still being verified, and the restoration of the function will have to wait for further notice.