Hello responds to being named at the 3.15 evening party: there are oversights in the review mechanism or management, and we will deeply reflect and resolutely rectify.

On the evening of March 15th, CCTVs 315 evening show exposed the illegal removal of speed restrictions on electric bicycles, and Hello Rent Electric Bikes was mentioned. According to CCTV reports, Hello Rent Electric Bikes is currently operating in over 100 cities nationwide with over 5,000 stores. The staff at Hello Rent Electric Bikes rental stores stated that their electric bicycles can reach a maximum speed of 75 kilometers per hour. Public information indicates that the latest "Electric Bicycle Safety Technical Specifications" implemented by the country in 2025 clearly stipulates that the maximum design speed should not exceed 25 kilometers per hour, the battery pack should not exceed 48 volts, and the output power of the electric motor should be less than or equal to 400 watts. In response to this issue, Hello Rent Electric Bikes platform released an apology statement, stating that they have launched a special investigation into the issue of "some Hello Rent Electric Bikes stores providing users with overspeed electric bike services" reported by CCTV's 315 evening show tonight. The statement said that Hello Electric Bike rental business adopts a platform model to provide information matching services for users and merchants. Hello Rent Electric Bikes has never directly operated offline stores, and the vehicles at platform stores are all purchased and operated by the merchants who have settled in. Hello Rent Electric Bikes platform has never authorized any store to directly use the Hello Rent brand for related rental services offline. We reserve the right to further pursue the legal responsibilities of the relevant stores. According to the Hello Rent Electric Bikes platform's merchant agreement, merchants must ensure that the vehicles provided on the platform comply with the national electric bicycle safety technical specifications for non-motorized vehicles. Hello Rent continues to remind merchants through the merchant side, spot checks at stores, etc., to ensure that all merchants comply with current national laws and regulations and related standard requirements for rented vehicles, do not engage in illegal modifications of vehicles, and regularly require merchants to conduct self-inspections and corrections on the vehicles in operation. "The content of the CCTV 315 evening show report indicates that we have deficiencies in our review mechanism or management. We will take this event as a warning, deeply reflect on it, resolutely rectify it, and respond to users' trust with practical actions. Thank you for the media and society's supervision, and we will promptly announce any developments."