Lates News

Ctrip platform has set up a special team to follow up on the latest developments in response to the possible impact of the situation in Iran and the Middle East on travel itineraries. In terms of hotels, for bookings in multiple countries in the Middle East (including Iraq, Jordan, Lebanon, UAE, Syria, Kuwait, Qatar, Saudi Arabia, Turkey, Bahrain, Iran, Israel, Oman, Yemen) made before 17:00 on February 28 and with travel dates from February 28 to March 5, the platform has activated a guarantee to cover cancellation losses together with partner merchants for users who need to cancel. Ctrip is actively coordinating with various airlines to provide compensation plans for users affected by travel arrangements, and users can submit appointment requests for refunds on the Ctrip App, and Ctrip will provide compensation arrangements based on airline arrangements.