Sanya reported "consumption dispute occurred during the stay of tourists in a certain hotel": has been properly resolved.

The Tourism Association of Haitang District in Sanya City issued a situation report on February 13th: Recently, our association has noticed that netizens have reported on the Douyin platform about a consumer dispute at a hotel in our district. We attach great importance to this matter and immediately guided the hotel to improve its management services. Currently, the situation has been properly resolved. Next, our association will strengthen guidance on improving the service quality of hotels in the bay area, fully protect the legitimate rights and interests of tourists, and create a safe, comfortable, and reassuring tourism consumption environment for all tourists.