Huazhu Group responds: Will adjust arbitration jurisdiction related regulations as soon as possible, and has initiated a comprehensive self-examination and rectification at the first possible time.

On the evening of February 11th, in response to the issue of unfair standard contract terms in the member service agreement raised by the Beijing Consumers Association, Huazhu Hotels Group responded by stating that they highly value and sincerely accept the supervision and guidance of the Beijing Consumers Association. Currently, the company has initiated a comprehensive self-inspection and rectification of the relevant user agreements at the first time, and will adjust the arbitration jurisdiction provisions as soon as possible. The company stated that safeguarding the legitimate rights and interests of consumers is always the top priority. Huazhu Hotels Group will optimize and improve the mechanism for collecting user opinions, regularly disclose information on the protection of member rights, and further optimize the consumer environment.