In 2025, the national consumer association organizations recovered economic losses of 925 million yuan for consumers.
The China Consumers Association released an analysis of the complaints received by consumer organizations nationwide in 2025 today. According to statistics on the complaints received by consumer organizations nationwide, a total of 2,016,448 consumer complaints were accepted by consumer organizations nationwide in 2025, a 14.45% increase from the previous year, with 1,065,433 cases resolved and helping consumers recover economic losses totaling 925 million yuan.
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