This year, Taobao and Tmall will launch for the first time a special governance program using AI to tackle fake images in after-sales service.

Reporters have learned that this year, Taobao and Tmall will launch an AI fake image special governance for the first time in the industry, launching identification models and opening a one-click feedback portal. At the same time, a one-stop AI service center will be built this year, upgrading Store Xiaomi 5.0, after-sales AI assistants, AI real experience diagnosis, and other AI tools, integrating user consumption behavior, purchase preferences, after-sales behavior, and other tags into various service processes.