Insurance companies "slimming down", abolishing branches, accelerating digital transformation.

As we enter 2026, the "slimming down" actions of insurance companies are still ongoing. According to incomplete statistics from journalists, as of January 9, regulatory authorities in Xinjiang, Jilin, Chongqing, and other regions have issued approvals for insurance companies to revoke branches, involving approximately 10 insurance companies such as China Life, PICC Property & Casualty, and Taiping Insurance, revoking a total of over 40 branches. In the eyes of industry insiders, the revocation of branches by insurance companies is parallel to accelerating digital transformation, which can reduce operating costs, optimize resource allocation, and enhance service capabilities, allowing consumers to enjoy efficient and convenient digital services. However, for consumers who may face a "digital divide," how to ensure the quality of service for these consumers is also an issue that insurance companies should consider.