Latest statement from Jia Guolong: Should not confront customers and prices of discounted dishes will not increase further.

The Xi Bei incident has been over for 100 days. Recently, Xi Bei founder Jia Guolong accepted a media interview. During the interview, he expressed deep reflection on the incident. Jia Guolong said that he should not have chosen to confront it at that time, and in the future, he will patiently listen to the opinions of every customer. "I admit my mistakes, apologize to the customers, apologize to the staff, and apologize to myself." Jia Guolong admitted that he should not have been so stubborn with the customers, and that he has learned from his mistakes. He stated that he had long ignored the voices of the customers, and in the future, he will patiently listen to the opinions of every customer.