Shanghai Telecom: There are various reasons for the substandard WiFi speed, the company will provide free and professional network testing and repair services.

Recently, well-known blogger Luo Yonghao complained on his friend circle, saying that since he moved to Shanghai and started using a telecom-exclusive gigabit broadband for over half a year, most of the time he only gets less than 100 megabits of internet speed. Every time he contacts customer service, whether official or unofficial, it only works for three to five days and then goes back to over 90 megabits. On the evening of December 19th, Shanghai Telecom official customer service account "China Telecom Shanghai Customer Service" posted a notice with the title "Shanghai Telecom Cares About Your Internet Perception", stating that as the core communication service enterprise in Shanghai, the company has always upheld the mission of building a strong network country. They actively promote the popularization of gigabit and the leadership of ten gigabits, and are committed to providing high-speed, stable, intelligent, and secure network services for all users in the city.