Ping An Group plans to create a unified AI customer entry.

Today, Wang Xiaohang, Chief Technology Officer of Ping An Group, revealed at the 19th Shenzhen International Financial Expo that Ping An Group is currently developing a unified AI entrance called "AI Super Customer Service," which is currently in the testing phase. According to him, "AI Super Customer Service" aims to connect all of Ping An's financial, medical, elderly care, and lifestyle services, bridging online and offline service resources. In addition to "AI Super Customer Service," there are also "AI Family Doctor" and "AI Elderly Care Butler," which are the three major new AI service practices of Ping An Group, aiming to leverage the advantages of AI empowerment and bring more professional financial, medical, and elderly care services to more families.