XiBei responds to frontline store staff's across-the-board salary increase.
Some media reports that, affected by the negative public opinion related to the "Xibeilong Yonghao incident", some frontline employees of Xibeilong stores have been subjected to "online bullying", with some stores even receiving dozens of abusive calls every day. Xibeilong has set up a "reward for grievances" for employees to show comfort. In response to this, the Xibeilong public relations department stated: "After the incident, Xibeilong has increased the salaries of frontline partners by an average of 500 yuan per person per month since September. Subsidies for partners who have been subjected to online bullying and extreme insults during the incident, and invited psychologists to provide counseling and follow-up for some store partners. At the same time, Xibeilong continues to reward frontline partners who provide enthusiastic service to customers and receive customer recognition by selecting the "most beautiful Xibeilong person" in each store every week."
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