China United Network Communications (00762): Customer complaint resolution satisfaction rate was 96.1% in September.

date
17:13 29/10/2026
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GMT Eight
China United Network Communications (00762) announced that as of September 2026, the cumulative number of connected users reached 1.333 billion, of which: the cumulative number of 5G network users reached 256 million, and the cumulative number of IoT terminal connections reached 790 million. The number of large institutional and industrial customers for Unicom Cloud was 562,000, and the number of paid users of cloud intelligence products was 124 million. In that month, intelligent services accounted for 86.2% of smart customer service, and the customer complaint resolution satisfaction rate was 96.1%. The number of large government and enterprise customers for security services was 481,000.
China United Network Communications (00762) announced that as of September 2026, the cumulative number of connected users reached 1.333 billion, of which: the cumulative number of 5G network users reached 256 million, and the cumulative number of IoT terminal connections reached 790 million. The number of large institutional industry customers for Unicom Cloud was 562,000, and the number of paid users of cloud intelligence products was 124 million. For the month, intelligent services accounted for 86.2% of smart customer service, and the customer complaint resolution satisfaction rate for the month was 96.1%. The number of large government and enterprise customers for security services was 481,000.