From online diagnosis and treatment to nurses at home, JD HEALTH (06618) showcases a new vision of smart elderly care at the Senior Care Expo.

Recently, the 12th Beijing International Senior Care Industry Expo 2026 was held in Beijing. JD.com appeared at the Senior Care Expo, showcasing to global customers its one-stop elderly care service achievements across health, housekeeping, Siasun Robot&Automation, finance, and other businesses. Among them, JD HEALTH (06618) focused on presenting a one-stop smart health and elderly care solution built for the elderly population based on the closed service loop of "medical care, testing, diagnosis, and medicine" and AI full-scenario capabilities, covering the full chain of services from online diagnosis and treatment and home nursing to smart hardware and full-category elderly care products. In response to the pain points of elderly patients with chronic diseases, such as difficulty in seeing a doctor and the hassle of follow-up visits, JD HEALTH relies on the Geriatric Disease Center of JD Internet Hospital to enable elderly patients to complete follow-up consultations and prescriptions without leaving home, with medicines delivered directly to their homes. At the same time, with the self-developed medical large model "Jingyi Qianxun" as the foundation, the AI doctor "Dawei," AI pharmacist, AI nutritionist, and expert agents collaboratively provide 724-hour health consultation, medication guidance, and long-term follow-up services, forming an AI-driven closed loop covering triage, consultation, examination, and medicine purchase. In terms of home care, JD Nurse to Home recruits licensed nurses with years of clinical nursing experience to provide elderly people with more than 60 home services, including injections, stitch removal, pressure ulcer and bedsore care, and ventilator and oxygen concentrator adjustment, with professional care delivered to the doorstep in as fast as 1 hour. JD HEALTH also provides elderly users with full-category, professional health and elderly care products such as chronic disease medications, health monitoring, rehabilitation physiotherapy, and nutritional supplements, and is equipped with pharmacists and nutritionists for 724-hour online guidance, forming a "products + professional consultation" service package. At the same time, JD HEALTH continues to advance "AI + medical devices," launching smart hardware such as AI CGM and AI ventilators, connected to the JD HEALTH APP, to achieve full-cycle management of monitoring, analysis, intervention, and companionship, making smart devices a "health partner" by the side of elderly people. From online diagnosis and treatment to home nursing, from health products to smart hardware, JD HEALTH is using "AI + full scenario" capabilities to enable elderly people to enjoy professional, convenient, and warm health and elderly care services at home. In the future, JD HEALTH will continue to deepen its work in the silver-haired health field, continuously enrich service scenarios, and bring the elderly population a more thoughtful and more accessible smart health and elderly care experience.