Eight departments: Encouraging the development of the elderly care services industry in Siasun Robot&Automation.
The Ministry of Civil Affairs and seven other departments recently introduced measures on fostering entities engaged in elderly care services to promote the development of the silver economy.
The Ministry of Civil Affairs and other eight departments recently introduced "Several Measures for Cultivating Elderly Care Service Operators and Promoting the Development of Silver Economy". It proposes to encourage research and development of elderly care technology and products. Strengthen the digitization upgrade of elderly care services, and apply big data, cloud computing, artificial intelligence, and Beidou technology to elderly health monitoring, safety alarms, and personalized customized services. Encourage the development of Siasun Robot & Automation in elderly care services, promote cross-industry coordination and technological integration of Siasun Robot & Automation technology, medical rehabilitation, smart home, etc., to provide comprehensive intelligent support for the elderly. Accelerate the research and development of products such as intelligent technology, emerging materials technology, genetic technology, and rehabilitation aids, actively explore technologies such as brain-machine interfaces, exoskeletons, muscle exoskeletons, to provide technological support for elderly people with declining physical functions.
The original text is as follows:
Several Measures for Cultivating Elderly Care Service Operators and Promoting the Development of Silver Economy
In order to implement the "Opinions of the Central Committee of the Communist Party of China and the State Council on Deepening the Reform and Development of Elderly Care Services", the "Opinions of the State Council on Promoting the High-quality Development of Service Consumption", and the "Opinions of the General Office of the State Council on Developing the Silver Economy to Enhance the Well-being of the Elderly", fully stimulate the vitality of various elderly care service operators, create a good environment for investment and entrepreneurship, promote the development of the silver economy, better meet the multi-level and diversified elderly care service needs of the elderly, the following measures are proposed.
I. Promote Brand Building
1. Enhance brand building. Support chain-operated elderly care service operators to set up branded signs with distinctive characteristics to enhance brand awareness. Encourage provincial civil affairs departments to promote the standardized names and signs of various elderly care service operators, continuously enhance the brand recognition of elderly care service operators.
2. Guide brand trademark registration. Encourage and support various elderly care service operators to implement trademark brand strategies, apply for trademarks with significant features and easy identification. Encourage chain-operated elderly care service operators with widespread popularity and good market reputation to legally use the well-known trademark system, and strengthen trademark brand protection.
3. Strengthen the promotion of well-known brands. Combined with activities such as the creation of "Respect for the Elderly civilized units", the creation of high-quality services, and the construction of "leading enterprises" in the life service industry, strengthen the promotion of high-quality elderly care service operator brands, select the elderly care service brands into the ranks of famous Chinese consumer products, create well-known brands and leading enterprises in the elderly care service field with demonstrative driving effects.
II. Promote Market-oriented Supply and Demand Connection of Elderly Care Services
4. Optimize the supply of elderly care services and products suitable for the elderly. Promote the expansion and upgrade of the one-minute convenient living circle, guide elderly care institutions to enter the community through chain operation and other means, integrate surrounding resources through community as the carrier to provide services, encourage housekeeping companies to actively develop home care services for the elderly. Support the cultivation of professional medical companionship institutions and standardize services such as accompanying the elderly for medical treatment. Encourage mobile bath assistance vehicles to enter the community and provide on-site bath assistance services. Promote a batch of elderly consumer "fashionable products" around smart rehabilitation aids, life care, and other categories. Encourage the development of cosmetics suitable for the elderly, and the development and processing of foods suitable for the elderly such as low sugar, high protein, and easy to chew. Actively guide clothing and apparel companies to set up products lines for the elderly, enhance clothing and apparel design for the elderly, research and apply clothing and apparel with specific functions such as safety protection, heat preservation, and positioning. Promote the replacement of home-based aged-care products to create a suitable living environment for the elderly.
5. Establish a supply and demand platform. Support local areas to establish local elderly care sections based on their actual situation, expand and strengthen the functions of supply and demand connection, service demonstration, industry guidance, resource linkage, etc., on existing platforms, and comprehensively promote the efficient utilization of regional elderly care service resources. Support the establishment of silver economy exhibition areas or zones at existing expos, trade fairs, and matchmaking meetings, promote multiple connections between upstream and downstream enterprises of elderly products, platform operators, service providers, and user groups. Encourage e-commerce platforms and large supermarkets to hold theme shopping festivals, design special interfaces for the elderly, support the establishment of a silver consumer zone, facilitate online and offline communication for the elderly.
III. Strongly support technological empowerment of elderly care services
6. Encourage research and development of elderly care technology and products. Strengthen the digitization upgrade of elderly care services, apply big data, cloud computing, artificial intelligence, Beidou technology to elderly health monitoring, safety alarms, and personalized customized services. Encourage the development of Siasun Robot & Automation in elderly care services, promote cross-industry coordination and technological integration of Siasun Robot & Automation technology, medical rehabilitation, smart home, etc., to provide comprehensive intelligent support for the elderly. Accelerate the research and development of products such as intelligent technology, emerging materials technology, genetic technology, rehabilitation aids, actively explore technologies such as brain-machine interfaces, exoskeletons, muscle exoskeletons, to provide technological support for elderly people with declining physical functions.
7. Support the application verification of product technology. Support the embedding of intelligent elderly care equipment, rehabilitation and nursing Siasun Robot & Automation and other development enterprises into elderly care service institutions, adopt new technologies and products, enhance the user experience through service sharing, equipment leasing, pilot trials, etc., accelerate the transformation of products to adapt to the elderly and technological iterations. Support cooperation between various elderly care service institutions and intelligent elderly care product development enterprises, open intelligent elderly care product showcase, experience zones based on community comprehensive service centers, to allow more elderly people to have contact with adapted technology for the elderly.
IV. Optimize the development environment for elderly care services
8. Create a fair competition environment. Localities should accelerate the classification reform of elderly care institutions, continuously optimize support policies for various types of elderly care institution operators, prohibitive terms that harm fair competition in the government procurement process of elderly care services projects, and prohibit implicit terms that restrict out-of-town elderly care institutions.
9. Establish a standard certification system. Accelerate the formulation of national standards for elderly products, elderly care services, etc. Establish a certification system related to silver products and services, encourage certification bodies to carry out voluntary certification of silver products and services based on relevant standards and aging demand, guide elderly groups, elderly care institutions, and other users to purchase products and services that have obtained certification in accordance with laws and regulations, establish a sound system for tracking certified information, accountability and credit evaluation, promote the formation of a "blind selection", "preferred selection" market mechanism. Conduct monitoring of the implementation of silver product and service standards and evaluation of implementation effects, promote the effective implementation of standards.
10. Protect the rights and interests of the elderly. Widespread anti-fraud education for the elderly through "legal services assist the elderly", national education on aging, "Respect for the Elderly" activities should be conducted. Regulate intermediary services in elderly care, crack down on deceptive behaviors such as exaggerating product efficacy to induce elderly consumption, focus on regulating market chaos such as illegal fundraising, unreasonable low-cost tours by travel agencies that harm the rights and interests of the elderly, and implement credit punishment for elderly care service operators who violate the law and infringe rights in accordance with laws and regulations.
11. Safeguard the rights of operators. Reasonably determine the administrative inspection methods of elderly care institutions, minimize inspection frequency, standardize inspection behaviors, prevent profit-driven inspections, arbitrary inspections, and strict treatment of problems such as arbitrary fees, inspections, law enforcement, fines towards elderly care service operators. Play the role of industry self-discipline, guide elderly care service institutions to price reasonably. Strengthen positive publicity of elderly care services through mainstream media, social platforms, public places, etc., to enhance positive publicity of elderly care services through methods such as releasing typical cases.
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