Tuhu Car Maintenance (09690) 2025 Franchisee Conference: Over 7000 workshops have been opened, and franchise fees for highly-reputed stores are waived by 100%.

On April 26th, the TuHu car maintenance (09690) 2025 franchisee conference opened in Taiyuan, Shanxi. More than 2500 franchisees and brand partners from all over the country participated in this largest event in the automotive aftermarket industry. A spokesperson from TuHu car maintenance stated, "The online rate of the automotive aftermarket continues to increase, the chain effect continues to strengthen, and TuHu car maintenance will continue to increase technological investment, adhere to improving customer satisfaction to increase repeat purchases, and achieve long-term stable value growth." With 140 million users and a satisfaction rate exceeding 95%, TuHu car maintenance remains the top choice for automotive service franchisees. At the conference, TuHu car maintenance presented an impressive "report card": by the end of 2024, TuHu car maintenance had accumulated 140 million registered users, with a year-on-year growth rate of 20.4%; the total number of transaction users reached 24.1 million for the year, with a year-on-year growth rate of 24.8%, leading the automotive aftermarket industry in user quantity. The reason for winning the most car owners' choice lies in TuHu car maintenance's consistent emphasis on user satisfaction. TuHu car maintenance has always prioritized user experience and service quality to achieve user satisfaction. Since 2023, TuHu car maintenance has specifically launched the "Word of Mouth Good Store" project, aiming to further enhance user satisfaction. Data shows that in 2024, the user satisfaction rate of all platform orders from TuHu car maintenance exceeded 95%, ranking first in the industry. In 2025, the selected "Word of Mouth Good Store" stores will have their new store joining fees waived. Meanwhile, the Communist Youth League Central Fund has partnered with TuHu car maintenance to provide million-level funding to help young people realize their entrepreneurial dreams and promote innovative development in the automotive service industry. Furthermore, all aspects of TuHu car maintenance's business operations have shown growth. In 2024, revenue from tire and chassis components grew by 10.4% year-on-year, automotive maintenance revenue increased by 9.9% year-on-year, maintaining its position as China's largest tire and motor oil retailer; in 2024, TuHu car maintenance ranked first in GMV in the Douyin e-commerce automotive parts industry; in 2024, new user growth in Douyin tire maintenance increased by over 100% year-on-year... Leading in various dimensions continues to lead the industry. By building a user growth flywheel based on user experience, TuHu car maintenance's leading edge in the industry continues to expand, making it the preferred brand for automotive service franchisees. The number of workshop stores across the country has surpassed 7,000, solidifying its leading position. At the franchisee conference, TuHu car maintenance also announced that its workshop stores officially exceeded 7,000 on that day, further expanding its leading advantage in the industry. Notably, under the sinking strategy, the proportion of TuHu car maintenance's sinking workshop stores continues to increase, becoming a new engine for growth. Based on data from 2024, TuHu car maintenance's coverage of counties with more than 20,000 passenger cars nationwide has reached 66%. Since the opening of the first workshop store in January 2016, TuHu car maintenance's workshop stores have continuously accelerated their development pace and demonstrated strong capabilities, thanks to their standardized model and focus on user reputation. While the scale continues to grow, the profitability of workshop stores is also excellent. By December 2024, workshop stores that had been open for more than 6 months had a profit share of over 90%. The responsible person for TuHu car maintenance's offline business stated that as a leader in the automotive aftermarket industry, TuHu car maintenance will continue to adhere to the values of "customer first" and "service to franchisees", continuously helping franchisees establish a good reputation store, and bringing in good business through positive word of mouth.