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"Delivering Excellence | An Advancement in Quality Delivery from 'On-Time Delivery' in the Central-South Model"
07/09/2023
GMT Eight
In the underlying logic of the real estate industry's entry into high-quality development, the real estate industry has returned to its focus on people's livelihoods. Both the market and the industry are paying increasing attention to the residential functions of "good houses", and as a result, real estate has entered the era of competition in "delivery capability". High-quality delivery has become a trend in the real estate industry.
01 Jiangsu Zhongnan Construction Group (000961.SZ) has continuously delivered high-quality and visually appealing products in the form of 98 batches and approximately 57,000 units of housing from January to August. Its deliveries cover nearly 40 cities including Nanjing, Ningbo, Qingdao, Chongqing, and Xi'an, presenting a perfect answer to the challenge of delivering excellence.
Behind these numbers is the demonstrated strength of Jiangsu Zhongnan Construction Group's stable operations. Based on customer needs and practical experience, Zhongnan continuously improves the quality of its products and upgrades its service capabilities, realizing the dual achievement of high quality and aesthetic appeal in its works of Zhongnan-style aesthetics through enhancements to building facades, homecoming systems, all-ages community support, and landscape gardens.
The most visually apparent expression of Zhongnan-style architectural aesthetics lies in the building facades, creating unique charm and elegance and adding beautiful scenery to the city.
Through the creation of a multi-layered homecoming system, every step of homeowners' return home is filled with a sense of dignity, bringing warmth to their body and mind.
Zhongnan meticulously studies and creates community living scenarios with warmth and interest, providing all-ages thematic social spaces and painting a picture of all-ages happy living.
Landscape gardens extend the concept of "home". Zhongnan uses natural palettes to outline an ecological living picture, bringing a poetic view that can be seen from the window.
While presenting the beauty of products that exceed expectations, Jiangsu Zhongnan Construction Group's efforts in ensuring delivery have also been recognized by all parties. Through strict dynamic process control, some projects have achieved both quality and progress advancements, delivering a better life to homeowners ahead of schedule. For example, Jiangshangyunqi Garden in Hangzhou, Zhejiang, was delivered six months ahead of schedule, and the quality and delivery time of the houses exceeded customer expectations, winning widespread praise from homeowners.
According to statistics from relevant institutions, Jiangsu Zhongnan Construction Group ranked 13th in terms of delivery scale in the industry from January to June, with high levels of satisfaction in multiple projects. The third-party evaluation of delivery performance has significantly improved compared to the previous year, and the company has received many industry awards, such as the 2022 Most Valuable Delivery Capability Enterprise and the 2023 Real Estate Enterprise Quality Delivery Excellence Performance Award.
02 Perfecting the delivery system to comprehensively support high-quality delivery
Drawing on years of accumulated delivery experience and learning from industry-leading practices, Jiangsu Zhongnan Construction Group continuously builds and improves its delivery system to comprehensively support high-quality delivery. By combing through the 8 major phases and 59 control points of the entire development cycle, including product positioning, construction, sales, and delivery, Zhongnan has constructed a comprehensive control system to ensure construction quality and delivery outcomes.
Centered around quality assurance throughout the entire cycle, a quality inspection, monitoring, and risk assessment system has been established. Continuous exploration of new quality management measures and summarizing practical experiences through various specialized meetings have been implemented to enhance product quality and deliver high-quality results to customers.
To ensure delivery quality, Zhongnan has implemented a comprehensive delivery cycle service in advance, and has continuously promoted engineering quality control through "process and delivery evaluations" and the "Eagle Eye Action". During the delivery period, Zhongnan has also compiled the "Centralized Delivery SOP Manual", forming a standardized service that links "scenarios-contact points-processes". Over 180 sections have been completed, with more than 60,000 pre-delivery indicators checked. Delivery ambassadors have accompanied homeowners for more than 45,000 hours, providing efficient response to customer needs and receiving wide recognition from homeowners.
03 Boosting construction with enthusiasm to promote high-quality performance
As a company rooted in construction, Jiangsu Zhongnan Construction Group's construction capabilities are its foundation. With a focus on the construction sector, Zhongnan has been working tirelessly and efficiently to advance project construction in an orderly manner, achieving a high-quality performance "acceleration". From January to August, the construction segment completed 80 projects, covering a total area of 7.87 million square meters, including 23 completed projects with an area of 2.05 million square meters.
Since the beginning of this year, the construction sector has made steady progress in key projects, improving quality and efficiency across the board. All construction workers have demonstrated the spirit of Zhongnan's Iron Army in the new era. The Jiangsu Railway Group Big Data Center project was completed ahead of schedule, the first station of the Chongqing Suburban Railway Bitong Line was successfully completed, with 85.5% completion of the entire bridge project, breaking construction records. The tunnel boring machine in the "Shao-Da" section of Shaoxing Metro Line 1 broke through barriers smoothly. All buildings of the Beijing Centergate Technologies project have been capped.
Jiangsu Zhongnan Construction Group is committed to creating high-quality construction projects and has repeatedly won the highest honors in the construction industry. The "38th Building of Zhongnan Century Jincheng" in Kunshan and the "Commercial and Financial Offices (2011) Plot 46" in the Qianjiang Century City H-12 Plot in Hangzhou, which were constructed by Zhongnan Construction, won the 15th "China Steel Structure Gold Award". The "Huayue S1 Building Envelope Project" in Haimen and the "A03 Plot of the Central Business District in the Suzhong area of Nantong" have shown outstanding performance in delivering quality projects.
Overall, Jiangsu Zhongnan Construction Group is dedicated to delivering high-quality projects and continuously improving its delivery system to ensure customer satisfaction. With its strong construction capabilities and commitment to excellence, it is leading the way in the real estate industry's pursuit of high-quality development.The "G Building Curtain Wall Project" has won the "Yangtze Cup" for the Jiangsu Province Quality Engineering Award in 2022. The research achievement "Design and Efficient Construction Key Technology Research of Prefabricated Frame Energy Absorbing Prestressed Dry Connection Nodes" jointly applied by Zhongnan Construction, Southeast University, and Nantong University has won the "2022 Engineering Construction Science and Technology Award".Adhering to craftsmanship and persisting in hard work. Central South has formed its own characteristic contract management system through practice, established a series of internal management regulations, and innovatively set the "7 100%" goals for green construction, striving to improve the level of green construction from multiple aspects. A safety management framework has been simultaneously established at the company, regional, and project levels to build a solid defense line for safety from a mechanistic perspective. The company has been honored with the "National-level Safety Production Standard Site" title for six consecutive years.
Ensuring delivery and contract fulfillment is not something that can be achieved overnight. In a period of industry adjustment and transformation, Central South continues to move forward steadily, adhering to craftsmanship, sounding the rallying call for high-quality delivery and contract fulfillment, taking the initiative and fulfilling the expectations of the times, and jointly building a high-quality and beautiful life for urban and rural areas.